1. Introduction

Welcome to Headboards4u. These Terms & Conditions govern your use of our website and the purchase of products from us.

By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before making a purchase.

If you do not agree with these terms, please refrain from using our website.

 

Business Name: Headboards4u
Email: sales@headboards4u.co.uk
Phone: 07927 869466

 

2. Our Products

Headboards4u specialises in upholstered headboards featuring a range of contemporary, classic and bespoke-inspired designs.

Our products may include different styles, fabrics, colours, sizes and finishes, depending on availability.

We aim to display accurate product descriptions, images and specifications. However, actual colours and textures may vary slightly due to screen settings, lighting conditions and the characteristics of individual fabrics.

Product images are provided for illustrative purposes and may not represent every available customisation option.

 

3. Product Specifications and Customisation

Product dimensions, upholstery materials, colours, padding, construction and fitting methods will be provided where confirmed.

Customers should review all product specifications and available options before placing an order.

Where bespoke or made-to-order options are available, the customer is responsible for checking the selected dimensions, fabric, colour and other specifications before confirming the purchase.

Any unconfirmed product specifications should be verified with our team before ordering.

4. Prices and Payments

All product prices will be displayed on the relevant product pages.

The applicable currency, taxes, delivery charges and any additional fees will be clearly communicated before the customer completes a purchase.

Payment methods accepted by Headboards4u will be displayed at checkout or communicated during the ordering process.

Orders will be processed in accordance with the payment terms confirmed at the time of purchase.

 

5. Orders and Order Confirmation

Customers may place orders through our website or by using any alternative ordering method offered by Headboards4u.

An order confirmation will be provided once an order has been accepted.

We reserve the right to contact customers if additional information is required to process an order.

If an order cannot be fulfilled, the customer will be informed, and any applicable refund will be handled in accordance with the relevant cancellation and refund policy.

 

6. Bespoke and Made-to-Order Products

Certain headboards may be manufactured or prepared according to customer-selected specifications.

Customers should carefully review all customisation details before confirming an order.

Production times for bespoke or made-to-order products may differ from those of standard products.

Any applicable restrictions on changes, cancellations or returns for customised products will be communicated before the order is confirmed and will be subject to applicable consumer protection laws.

 

7. Delivery Information

Delivery options, estimated delivery times and applicable charges will be communicated during the ordering process or through our Delivery Information page.

Delivery times may vary depending on product availability, manufacturing requirements, delivery location and other relevant circumstances.

Customers should ensure that the delivery address and contact details provided at checkout are accurate.

Any specific delivery arrangements, access requirements or additional charges will be communicated where applicable.

For further information, please refer to our Delivery Information policy.

 

8. Returns, Cancellations and Refunds

Our returns, cancellations and refunds policy will explain the conditions under which customers may cancel an order, return a product or request a refund.

The applicable terms may vary depending on whether the product is standard, made to order or customised.

Nothing in these Terms & Conditions is intended to limit any rights that customers have under applicable consumer protection laws.

Please refer to our Returns & Refunds policy for full details.

 

9. Product Care and Maintenance

Customers should follow the care and maintenance instructions provided for their specific headboard and upholstery fabric.

Cleaning methods may vary depending on the material and finish.

We recommend checking the relevant care instructions before cleaning or maintaining a product.

Headboards4u cannot guarantee that every fabric will respond in the same way to cleaning products or treatment methods.

 

10. Warranty and Product Quality

Any warranty or guarantee applicable to a product will be communicated at the time of purchase or through the relevant product information.

Warranty coverage, duration, exclusions and claim procedures will be subject to the applicable warranty terms.

Nothing in this section affects any statutory rights that customers may have under applicable law.

 

11. Website Use

Customers agree to use this website lawfully and responsibly.

You must not:

Use the website for fraudulent or unlawful purposes.
Attempt to gain unauthorised access to the website or its systems.
Interfere with the website’s functionality or security.
Submit false, misleading or inaccurate information when placing an order or submitting an enquiry.

We reserve the right to restrict access to the website where necessary to protect its security and proper operation.

 

12. Intellectual Property

All website content, including text, product descriptions, images, graphics, logos and design elements, is owned by or licensed to Headboards4u unless otherwise stated.

You may not reproduce, distribute, modify or commercially use any website content without prior written permission, except where permitted by law.

 

13. Limitation of Liability

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Subject to the foregoing, Headboards4u shall not be responsible for losses arising from circumstances beyond its reasonable control.

Customers should contact us if they experience any issue with a product or an order so that we can review the matter in accordance with our policies and applicable law.

 

14. Privacy and Cookies

We respect the privacy of our customers and handle personal information in accordance with our Privacy Policy.

Our website may use cookies and similar technologies to support functionality, improve the user experience and understand website usage.

For further information, please refer to our Privacy Policy and Cookie Policy.

 

15. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our business, website functionality or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

The terms applicable to a particular order will be determined in accordance with the relevant agreement and applicable law.

 

16. Governing Law

These Terms & Conditions shall be governed by the laws applicable to the jurisdiction in which Headboards4u operates, subject to any mandatory consumer protection laws that apply.

Nothing in this section affects any legal rights that customers may have under applicable law.

 

17. Contact Us

If you have any questions about these Terms & Conditions, your order or our products, please contact us using the details below.

Headboards4u

 

Business Name: Headboards4u
Email: sales@headboards4u.co.uk
Phone: 07927 869466

We will do our best to respond to your enquiry as promptly as possible.