Frequently Asked Questions

Everything you need to know about ordering your made-to-order headboard — from sizes and fabrics to delivery, payment and returns. Can’t find your answer? Call us or send us a message and we’ll be happy to help.

Size

Every design is available for five bed sizes: Single (3ft), Small Double (4ft), Double (4ft 6in), King (5ft) and Super King (6ft). You can also choose from five headboard heights: 15″, 20″, 24″, 32″ and 54″ (full floor-standing).

You can also select to have a bespoke headboard produced to your design, and choose a combination of our quality fabrics.

Choose the same size as your bed — a King headboard fits a 5ft King bed, for example. To pick a height, measure from the floor to the top of your mattress and decide how much headboard you’d like to show above it. If you’re unsure, contact us and we can help you choose.

Yes. As every headboard is made to order, we can make bespoke widths and heights. Please see our Facebook page.

Fabric

We offer a wide range of premium upholstery fabrics, including plush velvets, crushed velvets, chenilles and textured weaves. Every design can be made in any colour and style from our range.

Regularly remove dust with a vacuum or soft brush. If stains occur, wipe them immediately with a slightly damp cloth. Avoid using harsh chemicals.

Yes, if you’d like to see a fabric sample before ordering, please contact us.

Installation

No, our headboards are designed for easy installation. Each package comes with a step-by-step installation guide.

Usually, a screwdriver is all you need. The necessary fittings are included with the package.

Professional installation service is available in select areas, additional charges apply — please contact us for details.

Returns

Yes, products that are unopened and undamaged can be returned within 14 days of delivery. Please contact us first to arrange your return.

Products made with bespoke sizes or bespoke fabrics are not returnable.

Refunds are processed within 7–10 working days of the returned product being received and inspected.

Ordering & Payment

You can pay securely online by PayPal or by debit/credit card through Stripe. We never see or store your card details.

Yes. Every headboard is made to order in your chosen design, size, height, fabric and colour.

Delivery

No, delivery is free on all orders to UK mainland addresses.

We use a next-day dedicated courier for all our deliveries. Please inspect all your goods before signing for delivery. In the unlikely event of damage during transit, do not accept the delivery.

Lead times vary seasonally. Every headboard is made to order, and we aim to despatch orders within 5 working days.

Yes. Strutted headboards arrive with struts and fittings ready to attach to your bed; floor-standing headboards simply sit behind the bed against the wall.